Understanding invoice statuses

The statuses, in order

Status	What it means
Draft	The invoice exists on your side. The client has not received it.
Sent	The client has it and has not responded.
Accepted	The client approves the amount — without the money having arrived.
Rejected	The client disputes the invoice.
Paid - Unverified	Payment is assumed, not confirmed by you.
Paid	You have confirmed the money arrived.

Accepted is not paid

This is the most important distinction, and the source of most questions.

On Tayo, a property manager can accept your invoice. That means they approve the amount — not that they made the transfer. Which is why an accepted invoice stays awaiting payment until you confirm you received the money.

Moving automatically from Accepted to Paid - Unverified is an optional module: see Automatically marking an accepted invoice as paid.

Why the counter differs from the number of projects

The “awaiting payment” figure counts only invoices in Sent and Accepted — actually sent, not yet collected.

The project status “awaiting payment” reflects overall progress and can include:

• projects coming from external property managers;
• manual status adjustments;
• projects with several invoices;
• projects whose invoice has not synced yet.

That is normal, not a fault.